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Product Return and Event Cancellation Policy

Order Cancellation

If you need to cancel an order immediately (prior to it being shipped) please call us at 707-878-9100.

Damaged or Missing Materials

Please notify The Foundation for Critical Thinking immediately upon receipt of materials if you received damaged or missing merchandise.  Damaged or missing materials will NOT be replaced if notification is not received within 1 week of the delivery date.

Event Registration Cancellation Policy

This policy applies to events sponsored by the Foundation for Critical Thinking. To be eligible for refunds, all cancellations must be received in writing no later than thirty (30) days prior to a scheduled event. Cancellations may be received via email, fax, or regular mail using the contact details below. It is the registrant’s responsibility to confirm our receipt of the cancellation request.

Email:
cct@criticalthinking.org

Local Phone:
+1 707 878 9100

Toll-Free Phone:
+1 800 833 3645

Mailing Address:
Foundation for Critical Thinking
PO Box 31080
Santa Barbara, CA 93130

A $50-per-person processing fee will be deducted from all refunds. In lieu of a refund, the registrant may choose to receive an event voucher redeemable for one of the following:

1. Attendance at a future event of equal or lesser value.*

2. A proportional reduction registration fees for a future event of greater value, with the remaining fees to be paid by the registrant.*

*The Foundation for Critical Thinking may deduct up to $25 from the value of the voucher based on expenses incurred in preparation for the registrant’s attendance.

Registrants cancelling their attendance within thirty (30) days prior to the event will receive an event voucher redeemable as described above. These cancellations must be made in writing via one of the methods described above. It is the registrant’s responsibility to confirm our receipt of the cancellation request.

In extenuating circumstances, to be determined solely by the Foundation for Critical Thinking, refunds may be issued for written cancellations made within thirty (30) days prior to an event. These refunds will be subject to a $50-per-person processing fee.

Substitutions for persons attending can be made up to two weeks in advance without charge. Substitutions requested within two weeks prior to an event may be subject to a processing fee of up to $25, depending on what expenses the Foundation for Critical Thinking has incurred in preparing for the original registrant’s attendance.

In the event of circumstances beyond its control, the Foundation for Critical Thinking reserves the right to amend or cancel any scheduled event.  

The Foundation for Critical Thinking is not liable for any expense incurred by participants in preparation for an event, such as travel or lodging expenses, regardless of whether the event has been rescheduled or cancelled.